Property Manager

Property Manager

Hampstead, North West London

We're working with an established and highly respected independent estate agency based in Hampstead. Known for delivering an exceptional, high-touch service to a discerning client base, they're looking to appoint an experienced and proactive Property Manager to join their growing team.

This is a fantastic opportunity to join a professional, well-run business where standards are high, the portfolio is quality-led, and customer service is at the heart of everything they do.

Location: Hampstead, North West London (candidates should be able to commute comfortably and reliably).

The Role

You'll be responsible for managing a high-quality residential portfolio, ensuring both landlords and tenants receive an outstanding level of service.

Key Responsibilities

• Manage tenant relationships, responding to enquiries promptly and professionally.
• Carry out regular property inspections.
• Coordinate maintenance and repairs, liaising with landlords and contractors.
• Resolve tenancy issues and ensure tenancy agreements are adhered to.
• Collect rents and monitor arrears.
• Manage property budgets, income and expenditure.
• Prepare financial reports where required.
• Ensure full compliance with current property legislation and regulations.
• Oversee tenancy deposits and ensure compliance with all legal requirements.

About You

We're looking for someone who has:

• Previous experience in residential property management.
• Excellent communication and relationship-building skills.
• Strong organisational and time management abilities.
• Experience using property management software.
• A solid understanding of current lettings legislation.
• ARLA qualification (preferred, but not essential).
• A genuine passion for delivering exceptional customer service.

This is an excellent opportunity to join a respected independent agency with an outstanding reputation, a supportive team, and a commitment to delivering first-class service. If you're an experienced Property Manager looking for your next challenge in one of London's most desirable locations, we'd love to hear from you.